Cutting-edge industry trends and practical tips to make fulfillment excellence a competitive advantage.
While many factors influence ecommerce customer experience (CX), order fulfillment is one of the most substantive. In online shopping, the order fulfillment experience—from the moment the order is placed to when the customer receives their packages and unboxes them—forms a lasting impression consumers have of your brand. Given the value modern ecommerce shoppers attach to […]
For ecommerce businesses, the peak holiday season is make or break time. And given America’s love affair with holiday shopping, it’s prime time to ensure your high-volume fulfillment center is ready to handle the huge increase in sales. If you implement peak season strategies early enough, handling high order volumes during peak season will be […]
Retail ecommerce accounted for more than 19% of retail sales globally in 2023 and is expected to make up nearly a quarter of total sales by 2027. Shoppers are comfortable with online shopping and enjoy the convenience of shopping from anywhere in the world. With global internet access at more than five billion users in […]
One of the biggest problems fulfillment organizations face is attracting and retaining workers. Turnover is notoriously high, and, like with any job, new employees need time to get up to speed on their responsibilities, which can take a toll on the overall efficiency of a warehouse. Today’s fulfillment organizations are looking for ways to enhance […]
Fulfillment management is constantly evolving thanks to the rapid influx and development of transformative technology like artificial intelligence (AI) job optimization, enhanced personalization, automation and robotics, and green logistics. While all these advances are on track to foster substantial changes, AI job optimization boasts the most game-changing power in DTC fulfillment. AI job optimization employs […]
Today, consumers expect brands to deliver the correct order at the right time and in perfect condition. To meet these high expectations, direct-to-consumer (DTC) brands need an advanced warehouse management system that does more than just streamline internal warehouse operations. That’s where an AI-powered Fulfillment Management System (FMS) comes in. It makes warehouse activities more […]
