Professional Services
Accelerate your success with Logiwa Professional Services
Experts in Logistics and warehouse operation
Our software is used to manage and fulfill all different types of products from companies and warehouses all over North America. Every company and warehouse has their own unique processes, and different types of products have different inventory management and fulfillment requirements.
Logiwa’s engineers and professional services teams are experts in logistics and warehouse operations. We understand that exceptions are the norm and that gracefully managing exceptions is the key to operational efficiency and scaling-up fulfillment. Our Professional Services teams are WMS experts that help our customers turn high-volume order fulfillment into a competitive advantage.
Our teams get you up and running quickly and support your success
Dedicated Onboarding Engineers
The Onboarding Engineer is dedicated to the project until the client is fully up and running and successfully transitioned to their Customer Success Manager.
User Training
Beyond online training sessions, Onboarding Engineers can also visit your warehouse and train your staff and/or support you through the go-live process in person. During this process, our team is with you every step of the way as you continue to build Logiwa mastery.
Technical Support
Uniquely, our team is full of experienced engineers who bring with them years of technical experience. This highly capable team has the ability to see the request through from start to finish.
Customer Success
The Customer Success Manager will also help guide you along your journey, from novice through product mastery, and will work with you on projects that need cross-functional collaboration. They’re passionate about your needs and will advocate on your behalf.
What our customer are saying
Thrilled with our WMS migration to Logiwa IO! Seamless onboarding and headless architecture cut costs and transformed our operations.
Logiwa’s AI fulfillment optimization cut our number of hours needed to complete tasks by almost 60% .
Logiwa really listened to our needs, and Logiwa IO is proof that they understand what we need to not only succeed, but to thrive.
Logiwa kept us ahead of the peak season rush, making Black Friday a breeze and saving us a week of dealing with order backlogs.
