Cutting-edge industry trends and practical tips to make fulfillment excellence a competitive advantage.
While many factors influence ecommerce customer experience (CX), order fulfillment is one of the most substantive. In online shopping, the order fulfillment experience—from the moment the order is placed to when the customer receives their packages and unboxes them—forms a lasting impression consumers have of your brand. Given the value modern ecommerce shoppers attach to […]
For ecommerce businesses, the peak holiday season is make or break time. And given America’s love affair with holiday shopping, it’s prime time to ensure your high-volume fulfillment center is ready to handle the huge increase in sales. If you implement peak season strategies early enough, handling high order volumes during peak season will be […]
Retail ecommerce accounted for more than 19% of retail sales globally in 2023 and is expected to make up nearly a quarter of total sales by 2027. Shoppers are comfortable with online shopping and enjoy the convenience of shopping from anywhere in the world. With global internet access at more than five billion users in […]
One of the biggest problems fulfillment organizations face is attracting and retaining workers. Turnover is notoriously high, and, like with any job, new employees need time to get up to speed on their responsibilities, which can take a toll on the overall efficiency of a warehouse. Today’s fulfillment organizations are looking for ways to enhance […]
In 2024, the retail landscape is coming full circle, with brick-and-mortar (B&M) stores making a resurgence. More online retailers are opening physical stores to complement their ecommerce businesses, fostering a ‘‘halo effect.’’ After a decade where ecommerce rapidly took center stage, transforming consumer behavior and leveraging technological advancements, brick-and-mortar stores are making a big comeback. […]
