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Customer Story

How eShipper+ Streamlined Fulfillment and Scaled Faster with Logiwa IO

eshipper-achieves-73-percent-boost-in-efficiency

Key results at a glance

73%
faster D2C order processing

67%
reduction in inventory shrinkage

94-98 %
inventory accuracy

The Challenge: Disconnected Systems Slowed Growth

eShipper+, a leading Canadian 3PL specializing in D2C and B2B ecommerce fulfillment, faced mounting inefficiencies as order volumes grew. Juggling multiple disconnected systems led to:

  • Frequent inventory discrepancies
  • Manual, paper-based workflows
  • Slow order turnaround times
  • Limited visibility into labor performance
  • Outdated hardware unable to keep pace with warehouse demands

Without a modern warehouse management system, eShipper+ struggled to scale its fulfillment operations effectively.

Key results at a glance

• Enabled enterprise-level client wins

• Real-time labor and productivity insights
• Onboarded Logiwa IO in just 2–3 months

The Solution: Logiwa IO and Rufus WorkHero

eShipper+ evaluated over 10 WMS platforms—including SAP and Manhattan—before choosing Logiwa IO for its customer-centric UX, rapid implementation, and deep ecommerce fulfillment capabilities.

Scan2 Airglove with RC Pro2

Partnering with Rufus WorkHero for wearable barcode scanners and labor analytics, the combined solution delivered:

  • Advanced order routing and wave rules
  • Real-time cycle counting and shrinkage control
  • Powerful Shopify, Amazon, and WooCommerce integrations
  • In-app support for Locus Robotics and label printing
  • Unified warehouse visibility across software and hardware

Both platforms provided hands-on onboarding and responsive support—accelerating time to value and driving operational clarity.

The Results: Faster, Smarter, More Scalable Fulfillment

Implementing Logiwa IO and Rufus WorkHero transformed fulfillment for eShipper+:

📦 Efficiency Gains

  • 73% faster D2C order processing
  • 56% faster B2B fulfillment cycles

📉 Inventory Accuracy

  • Accuracy improved to 94–98%
  • Shrinkage fell from 6% to under 2%

📈 Scalable Growth

  • Unified systems enabled higher daily order volume
  • Helped win enterprise-level contracts
  • 50–60% of prospects ask about WMS—Logiwa is a differentiator

🤝 Happier Customers

  • Faster fulfillment = fewer support tickets
  • Improved UX = easier client onboarding

“Using both Logiwa IO and Rufus WorkHero together has allowed us to operate at a higher level.” — Ahmed Dewjee, Chief Strategy Officer, eShipper+

Ready to Scale Like eShipper+?

Fulfillment leaders like eShipper+ trust Logiwa IO to reduce costs, accelerate fulfillment, and unlock growth. Book a personalized demo and discover what Logiwa IO can do for your operations.