How Left Brain Logistics Scaled 65% YoY with a Logiwa powered tech stack
Key results at a glance
65%
Year-Over-Year Growth
20%
Increase in Pick Rates
25%
Boost in Employee Retention
The Challenge: A vendor becomes a bottleneck
Left Brain Logistics was growing rapidly, but their technology backbone was becoming a liability. Their all-in-one WMS vendor abruptly tripled their pricing, making the partnership financially “untenable”.
To make matters worse, support vanished. “We felt like they pretty much ghosted us,” said CEO Jeremy Clements. “We couldn’t even have a phone call without getting an invoice“.
The team faced a critical decision: Find a new, flexible WMS partner and “rip and replace” their entire system in just eight weeks, right before the holiday peak season.
The Solution: A flexible, partner-first tech stack
Left Brain’s leadership moved away from a closed “all-in-one” system. They chose a best-in-class tech stack featuring Logiwa IO for its powerful, configurable WMS and Pipe17 for robust integration.
This new partnership was immediately put to the test. During the 8-week implementation, Left Brain had to onboard a major new high-volume client, Seager Co.
Logiwa’s intuitive user interface was a key factor in the rapid success.
- Old WMS: Training took hours for new and temp staff.
- Logiwa IO: Employees are fully trained and working in less than 30 minutes.
“Logiwa and Pipe17 said, ‘We can make it happen,’ and they made it happen.”
Anneke Gambina
Chief Operating Officer at Left Brain Logistics
The Results: From “chaos to control” during peak season
The “trial by fire” implementation was a complete success. Left Brain’s first peak season on the new tech stack was its best ever, allowing their client Seager Co. to cut its Black Friday fulfillment time from over a week down to just 3 days.
The operational and financial wins for Left Brain were immediate:
65% Year-Over-Year Growth:
The stable, scalable stack allowed Left Brain to confidently onboard clients and grow.
20% Increase in Pick Rates:
Warehouse efficiency improved across the board.
The easy-to-use Logiwa interface made work simpler for the team.
Rapid Client Onboarding:
What used to take weeks, Left Brain can now fully onboard new clients in just three days.
Fulfillment errors were drastically reduced from 3% to just 0.5%.
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