Select Page

Fav-icon

blue-lightning

Logiwa

vs.

Extensiv

Which 3PL inventory management software is better for high-growth fulfillment networks

Your WMS should be an accelerator, not an anchor

 
You need a partner that fuels your growth, not one that creates bottlenecks. Extensiv promises enterprise-level features, but user reviews reveal a different reality: slow support that hinders operations, a clunky interface that slows down your team, and a pricing model that seems designed to penalize your success. The result is a platform that can feel more like an anchor, holding you back with technology debt and an adversarial business model.

This isn’t just about features; it’s about the philosophy behind the software. A modern fulfillment partner should empower you with data, not charge you to access it. They should invest in your success, not profit from your problems.

Here’s a transparent, no-fluff comparison of how Logiwa IO stacks up against Extensiv 3PL Warehouse Manager on the issues that matter most to your bottom line.

Logiwa-WMS-Logo

vs.

Logo Extensiv

What are the key differences between Logiwa and Extensiv?

Fav-icon      Logiwa IO Overview

Logiwa IO is a comprehensive, cloud-native WMS and fulfillment system designed for growth-minded 3PLs and brands. Its focus is on flexibility, AI-driven optimization, and a single, unified platform to manage the entire fulfillment lifecycle.

      Extensiv Overview
Extensiv offers a portfolio of software solutions for the supply chain, including 3PL Warehouse Manager and Order Manager. They provide tools designed to help 3PLs and merchants manage and grow their fulfillment operations.

Which platform offers better scalability for a growing 3PL?

The support experience: partnership or problem ticket?

Fav-icon      Logiwa Support
Logiwa emphasizes a high-touch, responsive support model for all customers. With an average response time of 7-9 minutes and direct access to a dedicated success team, the goal is rapid problem resolution to minimize operational downtime.

“Their customer success and support teams have been amazing to work with… They answer all questions and resolve all issues in a timely manner and make it a seamless experience all around!” — Verified G2 Review

Extensiv Support
Extensiv offers a structured support system. Users often interact with a ticketing system and may have access to a dedicated Customer Success Manager, often with varying response times based on the issue’s complexity.

“Possibly one of the worst support teams I have ever had the pleasure of speaking with. Support took forever to get back to us… 95% of the time, our initial issue was NOT read correctly or addressed properly”. Verified Shopify Review

Total cost of ownership (TCO) & pricing

Fav-icon      Logiwa Cost
Logiwa focuses on transparent, predictable pricing. The goal of its volume-based pricing is to provide an inclusive cost structure that includes unlimited users and access to features without the worry of hidden fees, making it easier to forecast expenses as you scale.
      Extensiv Cost

Extensiv pricing can be modular. Costs may vary based on the number of users, specific features required, and the need for services like custom report building, which can sometimes be an additional fee.

“They will nickel and dime you for EVERYTHING! Guys EVERYTHING! …Do you require a report with one missing column? Sure, it will cost you $350 and above…” — Verified G2 Review

Data that empowers, not imprisons

Fav-icon      Logiwa Reporting

Logiwa empowers users with a self-service analytics and reporting engine. This allows you to build, customize, and save your own dashboards and reports on the fly, giving you immediate access to the operational data you need, exactly how you want to see it, without extra costs or delays.

Industry analysts agree. SelectHub’s review rated “Logiwa as the best WMS for reports and dashboards, receiving an impressive score of 97”.

A SoftwareConnect review confirms this flexibility: “We can easily add custom reports when we need them, and we love that Logiwa is evolving along with our business”

      Extensiv Reporting

Provides a suite of standard reports. For more specific data needs, custom reports are available as a professional service, which can be a costly option for businesses that need to outsource report creation.

Blatant disregard for accessible analytics means any report outside of the standard reports costs hundreds of dollars for one of their devs to create a custom report.” – Verified G2 Review

Implementation and Onboarding

Fav-icon      Logiwa Implementation

Logiwa IO’s is designed for rapid deployment. With an intuitive user interface and a dedicated implementation team, many users are fully operational in a matter of weeks, allowing for a faster return on investment. Whether you are heading into Peak Season or adding a new facility, Logiwa IO provides scalability without delay or increased cost.

“We were up and running on Logiwa in our first warehouse in just 2–3 weeks… New warehouse workers are trained and on the floor in just 3–4 hours.” — Verified Software Connect  Review

      Extensiv Implementation

Extensiv’s implementation is a structured process that can take several months to ensure all aspects of the system are configured to a business’s needs. Extensiv’s platform, which appears to be built on a foundation of acquired technologies like 3PL Central and Skubana, comes with a steep learning curve and a lengthy setup time, suggesting significant underlying technology debt that impacts the user from day one.

According to average user data on G2, the typical “Time to Implement” for Extensiv is 2 months

Core technology and flexibility
Fav-icon      Logiwa’s core technology
Logiwa IO is built with a modern, cloud-native architecture. This allows for faster feature rollouts, powerful AI-driven optimization for picking and packing, and a more flexible, open API for seamless integrations.
      Extensiv’s underlying technology
Extensiv provides a robust set of established tools with deep functionality built over many years in the industry. This can result in an outdated UI and challenges with integrations.

Is your WMS holding your business hostage?

If you’re evaluating Extensiv or another WMS, these pain points may sound familiar.
This is your litmus test.

You wait days (or weeks) for a meaningful support response.

You’re experiencing the slow, unresponsive support that users report on G2 and TrustRadius, where getting help requires scheduling calls “weeks in advance”.

Your monthly WMS bill is full of surprises and add-on fees.

You’re being “nickel and dimed” for core functionality like new customer profiles or EDI connections, making your TCO unpredictable and penalizing your growth.

You have to pay extra just to get a custom report with your own data.

You’re stuck with canned reports and face fees of “$350 and above” for simple customizations, preventing you from accessing your own data agilely.

You dread training new employees on a clunky, unintuitive interface.

Your team is slowed down by an “outdated” UI that requires a “steep initial learning curve,” hindering productivity and efficiency.

You feel stuck with a system that isn’t innovating at the speed of your business.

You’re concerned that your WMS partner struggles to polish existing features and isn’t built on a modern architecture that can support your future needs.

Making the right choice for your business

      Extensiv may be a contender for:
  • Businesses that prefer a long-established platform with a wide array of distinct products for different needs.

  • Companies that have standardized processes and do not require frequent or rapid changes to their WMS configuration.
Fav-icon     Logiwa IO is the ideal solution for:
  • High-growth 3PLs and DTC brands that need a flexible, all-in-one system that can scale with them.
  • Businesses that prioritize rapid implementation, responsive customer support, and predictable software costs.

  • Operations looking to leverage modern, AI-powered technology to optimize efficiency and reduce fulfillment costs.

Logiwa vs. Extensiv: Frequently Asked Questions

Here are answers to the most common questions businesses ask when comparing Logiwa and Extensiv for their fulfillment operations.

What is the main difference between Logiwa and Extensiv?

The primary difference lies in their platform philosophy and architecture. Logiwa IO is a single, modern, cloud-native platform designed to be an all-in-one WMS and fulfillment system. It prioritizes flexibility, AI-driven optimization, and a unified experience. Extensiv offers a portfolio of separate, established software products, including 3PL Warehouse Manager and Order Manager. Their approach provides deep functionality within each product, but they can operate more as individual solutions rather than a single, seamlessly integrated system.

How does Logiwa's pricing compare to Extensiv's?

Logiwa and Extensiv have fundamentally different pricing models. Logiwa focuses on a transparent Total Cost of Ownership (TCO) with clear, predictable fees that include unlimited users, standard support, and self-service reporting.

Extensiv often uses a modular pricing structure where the base cost can increase with additional fees for new user seats, premium support tiers, and professionally built custom reports. This can make it harder to forecast long-term costs.

What are the key advantages of Logiwa WMS over Extensiv 3PL Warehouse Manager?

When comparing Logiwa directly to Extensiv 3PL Warehouse Manager, Logiwa holds several key advantages:

  • Self-Service Analytics: Logiwa provides a powerful, built-in reporting engine that allows you to create any custom report or dashboard you need on your own, at no extra charge.
  • More Responsive Support: Logiwa’s support team is known for its speed, with an average response time of 7-9 minutes, ensuring your critical operations are never left waiting.
  • Modern, Flexible Technology: Built on a cloud-native architecture, Logiwa offers a more open API for easier integrations and faster feature updates based on customer feedback.

Which WMS is a better Extensiv alternative for a growing 3PL?

For fast-growing 3PLs and high-volume DTC brands, Logiwa is often the preferred alternative to Extensiv. This is due to several key factors:

  • Scalability: Logiwa’s transparent pricing model includes unlimited users and doesn’t charge extra for core features, making it more cost-effective to scale your team and operations.
  • Speed: Rapid implementation gets new clients and warehouses operational in weeks, not months.
  • Efficiency: AI-powered algorithms help optimize everything from picking paths to inventory placement, allowing you to handle higher order volumes without increasing headcount.

Is Logiwa easier to implement than Extensiv?

Yes, Logiwa is designed for significantly faster and easier implementation compared to Extensiv. The intuitive user interface allows warehouse staff to be trained and productive in just a few hours. A typical Logiwa implementation is completed in a matter of weeks, whereas traditional systems like Extensiv can often take several months to deploy fully.

I'm currently using Extensiv. How difficult is it to switch to Logiwa?

Migrating from any WMS is a significant decision, but Logiwa’s team specializes in making the transition from systems like Extensiv as smooth as possible. A dedicated implementation team manages the project, assists with data migration, and works to get your operations live on the new platform with minimal disruption, often in less than a month.

Still have questions about Logiwa IO?

See what a

true partnership

looks like

Let’s build your custom growth plan.

In a brief, no-obligation demo, we’ll show you the exact workflows and tools you can use to scale your
fulfillment operations and provide a transparent pricing quote tailored to your business.

Logiwa IO - Computer and Scanner Screen